Sutherland Hyderabad Jobs 2025
Introduction
Looking for a reliable BPO job in Hyderabad? Sutherland brings outstanding voice and non-voice roles for both the 2025 recruitment drives for freshers and experienced candidates. If you have strong English skills, can commit to office-based work, and are ready to start immediately, this is the opportunity you have been waiting for.
In this article, you will find complete information about eligibility, benefits, application process, salary details, and preparation tips.
About Sutherland & Job Overview
Company Profile: Sutherland is a global BPO/BPM company offering customer support via voice and non-voice channels. It serves clients from countries like the USA and Dubai.
Job Type: Voice Support (Call) and Non-Voice Support (Email, Chat, SMS).
Location: Hyderabad Office – this is not a remote / work from home option.
Eligibility Criteria and Requirements
- Educational Qualification: Minimum 12th pass; Graduate is not mandatory.
- Language Skills: Excellent spoken English; fluency is necessary.
- Experience: Freshers welcome; prior experience in support roles (voice, chat, email) is an additional advantage.
- Location: Should live within ~25 km of Hyderabad; outstation candidates are not eligible.
- Availability: Must be ready for 24/7 shifts; night shifts are part of the schedule.
- Commitment: Immediate joining required. Candidates still studying are not eligible.
Salary and Benefits
| Candidate Type | Annual Package (approx.) |
|---|---|
| Freshers | ₹ 1,00,000 – ₹ 1,50,000 |
| Experienced | Up to ₹ 3,50,000+ |
Benefits include:
- Performance-based increments
- Experience certificate
- Growth opportunities for supervisory roles
- Cab facility for night shift employees (within 25 km radius)
Selection Process and Documents Required
Selection Process
- HR Round – evaluation of introduction and communication.
- Assessment Round – test for English fluency, grammar, typing speed.
- Operations Round – real-time simulation of customer queries.
Freshers Chat WhatsApp Process Jobs 2025 – Work from Home Non-Voice
Documents Required
- Original ID Proof (Aadhaar / PAN)
- Updated Resume with education, communication skills, and relevant experience
How to Apply and Important Notes
How to Apply
- Candidates located in Hyderabad should be ready to join immediately.
- To get interview details, call HR at 7416270242 (Hajra HR).
- Keep your resume updated and carry the required ID proof for the interview.
Important Notes
- This is an in-office job only; no work from home option.
- No application fee – the company never asks for money.
- Students currently studying or outstation candidates are not eligible.
Who This Job Is Perfect For
- Fluent English speakers who can handle customers patiently
- Candidates ready for night shifts
- People seeking a stable career start in a multinational BPO
- Individuals aiming for growth in the BPO/BPM sector (team lead, manager, etc.)
Tips to Prepare and Stand Out
- Practice spoken English (intonation, pronunciation)
- Improve typing speed and grammar
- Dress formally for the interview
- Research customer support scenarios and prepare answers
- Be mentally ready for shift work including nights
FAQs
1. Can I apply if I’m still studying?
No. The job requires full availability; candidates pursuing education are not eligible.
2. Is this job remote or work from home?
No. This position is strictly office-based in Hyderabad.
3. Do I need prior experience?
Not mandatory. Freshers can apply, but prior experience in customer support is a plus.
4. What is the salary for freshers and experienced candidates?
- Freshers: ₹1,00,000 – ₹1,50,000 per year
- Experienced: Up to ₹3,50,000+ per year
5. Are there any fees to apply?
No. There is no fee. The company does not charge applicants.
6. Do I need to attend a face-to-face interview?
Yes. All interview rounds are in-person in Hyderabad; no virtual interviews.
Conclusion
If you meet the eligibility criteria, have strong English skills, and can join immediately, Sutherland Hyderabad Jobs 2025 offers a great career opportunity in the BPO/BPM sector. These voice and non-voice roles provide scope for career growth, skill development, and stable income.
Update your resume, prepare well, and apply today!