Uber Customer Support Executive Jobs : All you should know
Finding the right job opportunity can be heavy, but when a global brand that Uber opens positions for customer assistance officers in Hyderabad, it’s worth noting. If you are fluent in Telugu and Hindi, then good communication skills, and willing to work in a dynamic customer aid role, this can be the right opportunity. In this article, we will lead you through all the ones you want to know – what is involved in the job, qualification, salary, selection process, tips and more.
What is the role of a customer support in Uber India
A customer help in Uber India helps executive users – both riders and drivers with questions and problems through calls, e -post messages or chatting. Here’s a breakdown:
- Customer requests handling: questions, complaints, reactions.
- Use sympathy and patience to solve problems.
- Maintain a detailed overview of each conversation.
- Working with your team to improve the quality of service and customers’ satisfaction.
- Secure professional, polite communication all the time.
Job overview: The most important details you should know in Uber Customer Support Executive Jobs Hyderabad 2025
| Aspect | Details |
|---|---|
| company | uber indi |
| postion | Customer Support Executive (Unlawful in Telugu + Hindi) |
| Work mode | office (unlike Begumpet, Hyderabad-Savins Plaza, Rasulpur Metro Station) |
| interview | virtual/on |
| Suitable for | Both freshers and experience |
Qualification: You must make yourself eligible
To be eligible for this role, you should meet these criteria:
- Education Qualification: Graduate in any discipline. University degree is required.
- Language skills: Flow in Telugu and Hindi are needed – both spoke and written.
- Communication skills: strong oral communication; The ability to listen carefully.
- Technical skills: Basic computer knowledge, especially MS Office (Excel and Word).
- Location: Must be able to work from the Hyderabad office.
Salary, benefits and other quotas
- Healthier starts with a salary of around 14,000 + Rs 4000 variable component.
- Experienced candidates get around 16,000 + Rs 4000 variables.
- The convertible component depends on performance, goals or encouragement.
- The benefits include a global brand, structured work environment, exposure to stable career growth.
- The location of the office near a metro station (Rasulpura) makes it easier.
Selection Process: How Uber chooses
Usually, the recruitment process includes:
- Start screening again: Shortalist candidate based on recruiting qualification, language flow, communication skills.
- Online interview: Virtual interaction to evaluate soft skills such as confidence, clarity, problem solving.
- HR round: In the final discussion to participate in salaries, work plan, formalities.
How to Search: Steps should be followed
How to apply:
- Start again: Make sure all your information (education, experience, language known) is present.
- Highlight language skills: Especially your flow in Telugu and Hindi. Keep it in advance in your resume.
- Use job portals or direct recruitment notification: Use through reliable job portals or official Uber recruitment posts.
- Prepare for interview: Customer practice to deal with questions, hear and improve speech.
- Document clear: Keep a master’s certificate, identity certificate and any letter of work experience.
Important dates and documents are required
- Dates: (until September 2025) – Check the outlet of job notification; Don’t wait once posted the job, the time limit moves quickly.
- Documents: Education certificate, ID proof (Aadhaar/PAN/Voter ID), proof of language proficiency if any, a recent photograph, work-experience letters (if applicable).
Tips to Stand Out: Make Your Application Shine
- Practice mock interviews where you simulate customer complaint handling.
- Demonstrate empathy in your responses—employers value patience.
- Show eagerness to learn: mention any training or customer service exposure.
- Keep your CV crisp but informative—emphasize relevant skills.
- Dress professionally even for virtual interviews—first impressions count.
Frequently Asked Questions (FAQs)
What is the salary for a fresher in this role?
Healthier can expect about Rs 14,000 fixed + Rs 4000 variables based on performance.
Is flow in both Telugu and Hindi mandatory?
Yes, both languages must handle customers who either speak in language.
Is it an office or distant from work?
It is work-from-office at Queens Plaza, Begumpet, Hyderabad. Virtual interviews happen only during selection.
Can I apply if I have 1-2 years of experience?
Yes. Both freshers and those with 1-4 years of experience are eligible.
What kind of computer skills are needed?
Basic: MS Word, Excel, typing, email handling—nothing too advanced.
What does the selection process involve?
Resume screening → Virtual interview → Final HR round.
How do I highlight my eligibility in the resume?
Keep your language in the “Skill” or “language” section; If any, mention relevant support or customer service experience.
Sutherland Hyderabad Jobs 2025: Voice & Non-Voice Roles (Office-Based)
conclusion
If you are in Hyderabad (or near Andhra Pradesh / Telangana), floating in Telugu and Hindi, and looking for a stable job of good career growth, Uber India Customer Assistance Executive Post is absolutely worth your time. With a decent salary, the office space in an available field, and the reputation to work with a well -known brand, this job has a strong ability. Do not delay in starting the resumption, searching, preparing well and letting this opportunity be a stone to enter your career.